Shipping & Returns
Orders shipped within Greece are dispatched via courier service thus ensuring prompt and safe delivery.
Please note, that as all of our jewellery is handmade, an order requires three (3) to six (6) working days before dispatch.
For shipments to countries within the European Union orders dispatch as a registered parcel, via Hellenic Post Office.
Delivery time is between 3 (three) and 5 (five) working days.
U.S.A. – Asia – Australia
Shipments to countries outside the European Union dispatch as a registered parcel, via Hellenic Post Office.
Delivery time is between 10 (ten) and 12 (twelve) working days.
Please note that orders placed during Greek National Holidays, are processed the next working day.
For orders placed on or by August 15th you will be receiving a notification email, with estimated date of dispatch.
Returns & Exchanges
Because we want you to really enjoy the jewellery you wear
Every piece of jewellery on our site, is handmade, and it’s creation, begins as soon as your order is placed
As handmade, no necklace, earring, ring or bracelet – even with the same SKU – is not identical and it is exactly these differences, which make every piece unique and special.
So, if a jewellery you have received is not exactly what you want, or even if you have made a mistake in size (when ordering a ring), or color, we will be happy to work with you in order for you to acquire the exact piece of jewellery, you have your heart set on.
Only mandatory, is that the item to be returned or exchanged, is in its original condition, that the proof of purchase is available and that its replacement is asked for, maximum 7 working days from date of purchase
In order to realize your return/exchange, you can contact us, stating your order’s number and the reason you wish to proceed with an exchange or return.
- Τ: 210 2712008 & 213 028 7170
- You can also contact us using the contact form, you will find HERE
Our company does not charge return shipping or shipping, for the first change you realize.
If, the item you have purchased does not satisfy you in any way and you do not wish to exchange it, but prefer full refund, all you have to do is return the item to us. Once we receive it, we will reimburse you fully, via the bank or paypal account, or credit card number, you have stated when placing your order.
Our primary goal, is to service you in the friendliest, most efficient way possible! In any case, do not hesitate to contact us and a team member will be more than happy to answer your every question!